iPost is available to assist you in whatever you may need.

Choose the level of service you need, on a flexible project by project basis

iPost Client Services’ professional production and programming team is available at an hourly rate to assist you. iPost doesn’t charge a fixed setup fee, instead you’re only billed for what you use.

Responsive support team

Fast execution - iPost's team of client services experts can set up and launch your mailings with as little as one business day lead time. We offer Full-service or self-service, depending on what your needs are. You can use as much or little support as you need, with a pay as you need model. All mailings are reviewed by our Client Services team as a courtesy to ensure you look your best, every time.

Content design & production

Optional content creation iPost can construct your email message or personalization template if you need assistance. HTML design validation and production: iPost’s client services team can review or create your HTML and other email content formats to ensure they are error-free and compatible with popular email reading programs.

Best practices

You can count on iPost to be your email marketing expert. iPost provides guidance and expertiese about technology, strategy, and best practices you need to follow to have a successful email marketing program that ensures high return and results for your brand.

Programming

Our technical team is expert in creating secure, automated, robust data systems, in addition to creating flexible data conduits between your existing clicktracking, content management, and CRM databases, and the iPost Mailing Manager. Let us know what you need, and we'll help you find a solution.

Training

We'll help your team get up and running. iPost offers training by phone or onsite, as you prefer. And we're available for customer support consultation through email and phone on an ongoing basis, to ensure you're able to find answers to any questions you might have.

"We have been using the iPost Mailing Manager since November 2002 and would truly be lost without this tool. We have almost doubled our email campaign usage [since] when we began using email marketing.

The customer service that is provided by iPost's staff is exceptional. iPost gives us the ability to work independently or assist us with a more difficult mailing at our request.

iPost has brought our marketing communication to a new level."

— Director, Enrollment
Rensselaer Polytechnic Institute