Hospitality

Complete hospitality solutions for multiple properties and brands

Integrate your direct marketing efforts with your front desk. iPost reduces costs and increases revenue by centralizing email campaign creation and automatically distributing it by brand or property.

Leverage guest profiles

iPost can see your guest’s profiles and strengthen your connection to your guest. Email marketing promotions can run in parallel with guest profiling data that is splintered from main databases. With iPost this no longer results in unintegrated snapshots of data that can lead to limited or outdated personalization by the time email is sent to your guests, iPost stays in synch with your database, and with your guests, through integration with Guestware and other popular solutions.

Extend loyalty programs

iPost extends your loyalty programs by ensuring effective integration with your overall email marketing programs. iPost enables you to announce and redeem loyalty programs through email promotions, contests, and via supporting microsites built to promote loyalty incentives such as free nights, miles programs, rewards and more. By fully integrating loyalty programs into your main email marketing campaigns, you can fully extend both the loyalty incentives and your main program through positive reinforcement of shared information and follow-up.

Transactional email integration

Personalize your transactional email, such as confirmation reservations, reminders, cancellations and more with information from your email marketing programs by incorporating valuable messages that guests are interested in receiving. iPost offers integration with Pegasus reservations systems, as well as other standard integrated solutions.

Multi-property solutions

iPost’s real-time list management supports organizations with multiple properties that all send mailings. Using iPost, different properties and the corporate office can safely and easily share access to a single, centralized subscriber database. Our list management system offers:

• Automatic resolution of overlapping, and possibly conflicting, list selects for concurrent mailings
• Limits on the number of messages any subscriber receives within a time period you specify
• Customizable, easy-to-use controls for defining list segments and sources
• Centralized control of the mailing queue, giving administrator view of all mailing activity across all divisions, adjusting the relative priority of each mailing and associated list selection

Special rate notices to drive traffic and bookings

Send special rate notices to your email lists to drive traffic to your properties and track booking returns associated with the email promotion.

Online templates ease personalization

iPost’s online message templates allow each property to personalize their HTML, text, or AOL formatted messages to their contacts for each mailing by filling in a simple iPost Mailing Manager web-based form.