The short answer To win back inactive casino players, identify lapsed players by recency and theoretical value, segment them by why they left, and run a timed email reactivation campaign that leads with a reason to return rather than a generic discount. The strongest win-back programs combine clean player data, a personalized offer tied [...]
Casino branding is not just about a logo, a color palette, or a catchy tagline. Strong casino branding is what makes a property feel distinct before a guest ever steps onto the gaming floor. It shapes expectations, influences perception, and helps players remember why they should come back to your casino instead of the [...]
If you’re looking for casino promotion ideas, you probably do not need another generic list of “do a giveaway” or “host a drawing.” You need promotions that actually move business. The best casino promotions do at least one of three things: increase trip frequency grow worth per visit strengthen long-term player loyalty That is [...]
Muckleshoot Casino Resort, the Pacific Northwest's premier gaming and hospitality destination, has chosen iPost to power its guest communication strategy, and we couldn't be prouder. Our platform is built for exactly this: solving the complex, data-driven challenges that high-volume casino marketing demands, from advanced segmentation to personalized offers delivered at scale. This partnership is a testament to [...]
At the Indian Gaming Tradeshow & Convention Tuesday, a panel titled “From Mailbox to Mobile: Connecting Direct Mail, App, Email, and Automation for Casino Growth” turned into a more honest conversation than most on the topic.Everyone in the room is already using multiple channels. Direct mail is still the foundation, email is active, most operators have an app, [...]
Best Practices for Casino Player Acquisition (That Actually Turn Into Long-Term Value) Casino visitation is booming again, and competition has never been tougher. In 2024, an estimated 122 million U.S. adults visited a casino in the past 12 months, with the average age on the floor trending younger every year. That means player acquisition [...]
If you work in casino marketing long enough, you’ll hear one metric referenced in every serious strategy conversation: THEO. But what is THEO in casino marketing and why does it matter more than actual loss? Let’s break it down in a way that’s practical, strategic, and directly tied to how modern casino marketing teams [...]
iPost, the leading email sending platform built to solve real challenges in highly regulated and other data and content sensitive industries, including gaming, legal services, and scholarly/STM (science, technology, medical) publishing, today announced 20% year-over-year revenue growth for the full year 2025 compared to 2024. The company's consistent performance throughout the year reflects sustained demand for its [...]
Email is the one channel your competitors can’t fully see. They might notice your billboards, your paid search ads, even your social campaigns. But the email campaigns you send to players? That’s where the real strategy lives... Your offers, loyalty, PR, and player development all stitched together into one beautiful channel. The problem: most [...]
1-Minute Recap If you’re just here for the answer to “how often should you email your list?”, here’s the quick version: There’s no single magic number, but for most brands, 1–4 marketing emails per month to a broad list is the sweet spot where performance tends to hold up. For casinos, hotels, and franchises, [...]
